Terms of service

Last Updated: July 2026

Welcome to AL Rayn. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our store.

1. Acceptance of Terms

By visiting our website or placing an order, you agree to these Terms of Service, our Privacy Policy, Refund Policy, and other applicable policies available on our website.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use our website and make purchases.

3. Products & Pricing

We strive to ensure that all product descriptions, images, prices, and availability are accurate.

However, errors may occasionally occur. We reserve the right to correct any errors, update information, change prices, or cancel orders if incorrect information has been published.

4. Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, unauthorized activity, pricing errors, or stock limitations.

5. Payments

All payments must be completed using the payment methods available at checkout.

Your payment information is processed securely by trusted third-party payment providers. AL Rayn does not store your complete payment details.

6. Shipping & Delivery

Shipping times provided on our website are estimates only.

While we make every effort to deliver orders within the estimated timeframe, delays caused by courier services, customs, weather, public holidays, or other unforeseen circumstances may occur.

Please refer to our Shipping Policy for additional information.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy.

Please review our Refund Policy before requesting a return or refund.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, icons, product descriptions, and website design, is the property of AL Rayn or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Prohibited Use

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorized access to our systems.
• Distribute malware or harmful software.
• Interfere with the operation or security of the website.
• Use automated tools to collect website data without permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, AL Rayn shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.

11. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon being posted on this page. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws of the United Arab Emirates (UAE).

15. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support through the contact information available on our website.

Thank you for choosing AL Rayn.